Purchased two pair of goggles and a pair of Jammers from Swimoutlet on Friday December 2nd 2022 and still have not received the swim Jammers. Thank you for shopping at and have a great rest of your day! If you have any additional questions or concerns, please don't hesitate to contact us via phone, email or chat - we're happy to help however we can. We hope this information is helpful to you, and clarifies the resolution that was made in regards to your support request and return. Typically, that credit should be visible on your cards' billing statement within 2-4 business days after issue, depending on the processing speed of your financial institution. Because of this, your suit was returned to you and we sent an email notification of your return rejection. Your return was initially rejected due to signs of wear (residue on the inside of the suit, stretching) that *** not have occurred through use in a pool, but would ultimately render the item to not be in sellable condition. Thank you for your feedback on your recent return with ! We sincerely apologize for any confusion in regards to this process. Please help me get my money back and for them to return this suit. Cut me off when I was talking, told me no managers are working tonight call back another time. There was a mix up on their end not the customer end. Now two months later you sent the suit back to me? No this is not right. **************** stated that they received the suit the end of Jan. They just don't want to give me my money back. Today mathey se t the suit back stating that it was worn. I called the end of February bc I didn't receive my credit. I called in February and they told me they received the suit and will process my refund. The suit was too small couldn't go past her knees. Trek suit from swim outlet on line for my daughter for Christmas.
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